The Preserve at Hillstone Pointe
Hillstone Pointe West Subdivision Rates & Information
*Hillstone Poine West includes all of the homes located on the West side of Oak Grove Ln. When you fill out your service application, please make sure you select “Hillstone Pointe West” as your subdivision if your home is on one of these streets.
Base Rates
**Base rates are charges that will be on your bill every month. These amounts will be the same every month and are not related to water usage.**Monthly Charges on Bill:
Water Availability Fee: $28.10
Sewer Charge:
The sewer charge will always be one of the following two amounts:
- If your water usage is less than 8,000 Gallons: $51.60
- If your water usage is greater than 8,000 Gallons: $57.55
The water usage charge varies based on how much water you use in a month based on the tiers listed below.
Usage charge is per 1,000 gallons
- 0 – 3,000 $2.75
- 3,001 – 9,000 $3.85
- 9,001 – 15,000 $4.80
- 15,001 – 25,000 $5.85
- 25,001 and up $8.95
Pam Rogers, Account Coordinator (left) and Linda Fangman, Account Coordinator (right)
- Water Deposit: $100*
- Wastewater Deposit: $50*
- Admin Fee: $25
*These deposits are refundable after one year of good payment history. Please contact our office to have your deposits applied to your account after one year.
EXTENSIONS & LATE FEES
- To request an extension, please email your request to extensions@mustangwater.com. In order to process your request for an extension, we must receive it in writing.
- To request a late fee waiver, please email your request to Ms. Linda Fangman at lfangman@mustangwater.com
**BILLS ARE MAILED OUT AROUND THE 1st OF EVERY MONTH AND ARE ALWAYS DUE BY THE 15th OF EVERY MONTH**
· Payment must be received by 5 PM the day prior to the disconnect date noted on the late notice to avoid disconnection and a schedule for termination fee.
· Mustang is NOT responsible for the postal service. Payment is processed on the date of receipt not the date it is post marked.
· Failure to receive bill does not exempt customers from receiving late fees or disconnection.
· View your account and pay online, you must have your account number and pin number to register online.
· Questions about our services, call (940) 440-9561.
